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Returns Policy
Should you have any
problems with your order or are not completely
satisfied please contact us to discuss the problem.
If a return is necessary we will consider the
overall condition of the product being returned
prior to making a refund.
Postage and packing
are direct costs and we regret that they cannot be
refunded.
Please note that for health reasons, we are unable
to accept returned pierced earrings this includes
necklace and earring sets.
Refunds will NOT be
given on products that have obviously been worn or
used for hair trials before return. If the products
become faulty during the course of your hair trial,
responsibility lies with your Hairdresser and NOT
Surprisethem Gifts
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